CompliQuest

Course Overview

You accidentally send a customer's order details to the wrong email address. Your colleague clicks a phishing link and enters their login credentials. Ransomware locks your systems and you can't access customer data. A USB drive with employee files goes missing.

Which of these are GDPR breaches? Answer: all of them. And each one requires immediate action, or your company faces fines and your customers lose trust.

This course shows you exactly what data breaches look like in everyday work situations and what to do the moment you spot one. No legal jargon, just clear steps you can take right now.

You'll learn what actually counts as a breach versus a simple mistake, the warning signs that something's wrong (even if you're not sure), what to do in the first five minutes after you realize there's a problem, who to notify and how quickly, what information to document, and why reporting fast protects you, your colleagues, and your customers.

You'll see real examples like sending emails to the wrong recipient, falling for phishing scams, losing devices with data, unauthorized access to systems, ransomware attacks, and accidental data exposure on websites.

By the end, you'll know how to spot a breach immediately, take the right first steps without panicking, report quickly through the correct channels, and understand why your fast action matters.

Don't wait until you're not sure what to do. Learn now so you're ready when it happens.

Modules

• GDPR Incidents– This module provides a clear overview of what qualifies as a personal data breach under GDPR and how to recognize situations that require immediate action. The module also covers who to report to, what information to collect, and why a quick response is crucial.